Grooming Session Report
When grooming is completed the groomer will provide you with a record of the service and any observations they might have about your pet’s health and behaviour. At this point you’ll pay for the service and your groomer will offer to reserve a spot for your pet’s next groom.
*We recommend all pets be groomed every 4 – 6 weeks to keep their skin, coat, ears and nails in good shape.
Owners are not allowed in the van during the grooming process. Please do not interrupt the grooming process by knocking on the van door. Sudden noises and interruptions can startle a pet, and seeing their owner midway through a groom can disrupt the “flow.”
If you need to communicate with the groomer you can call or text. If we see the owner is trying to contact us we will always make sure to respond (if we’re in the bath it might take a few minutes!).